Our partner legal firm can issue legal demand letters on your behalf. At your discretion, you can send a second demand letter or proceed to litigation, which happens outside the Paycepaid system with our trusted commercial litigation firm.
Can I manually push extra reminders for payment?
At the end of the 55 day reminder cycle, you can continue to manually push notifications for as long as you want.
Can I upgrade or downgrade my account plan?
You can upgrade or downgrade any time on a month-to-month plan. If you are on a 12-month plan, please contact us and we will simply cancel one subscription, refund the difference, and start you on a new subscription.
What happens at the end of the free trial?
We never ask for your payment details until you are ready to upgrade. you upgrade your account any time from your account settings. By the end of your free month trial, if you choose not to upgrade to a paid
Can I transfer my invoices to a collection agency?
We have teamed up with the best to ensure those difficult debts are properly managed. All you need to do is change the invoice status. Then, the debt collection agency will get in contact with you and take care of
Can I customise the communication templates?
Everything in Paycepaid is customisable, from SMS to emails. Paid plans also allow you to use your own logo and create as many templates as you want with your own branding.
What’s the difference between Paycepaid plans?
All plans begin with our 30-day free trial. At the end of the trial, you have the option of upgrading to a Kickback or Focus plan, which can be paid yearly or month-to-month. The main difference between these plans is
Does Paycepaid integrate with accounting systems?
Yes! You can integrate with Xero and MYOB Essential. If Paycepaid isn’t connected to your software of choice just yet, you can upload CSV files manually or do a bulk upload of invoices.